“Dad, why are we going to Mr. Baker’s house? Didn’t another roofing guy just repair his roof?”

“Yes son, that’s true. But he called me last night, it’s still leaking pretty bad.”

“Why? Didn’t they fix it right? Is fixing roofs hard?”

“No son, it isn’t hard. It’s pretty simple actually. But it is hard for the customer to know what they’re getting. Some contractors think ‘what the customer doesn’t know won’t hurt them.‘”

“But it does hurt, doesn’t it, dad?”

“Right. Just ask Mr. Baker.”

“Son? One more thing…”

“Yes sir?”

“I want you to always give your best, even when you think no one is watching.”

“Always give my best, yes sir.”

—

Growing up in the roofing business, I learned many life lessons. I’m forever grateful to my parents, grandparents and many mentors for their love and instruction.